Simple Help Desk Software

Delight your online customers
with awesome, personal support.

More than 4,500 businesses use Groove to manage their customer service.

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The best ticketing system for teams.

Collaborate on all your customer emails, social media posts, chats and calls together in one helpdesk.

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WORKS WITH EMAIL

Turn Gmail, Outlook, or any other email software into your team’s customer service help desk with Groove’s easy email integration.

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DATA-DRIVEN SUPPORT

Measure your team’s performance and stay on top of the most important online customer support metrics.

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TOTALLY CUSTOMIZABLE

Enhance your Groove help desk with free add-ons like the Knowledge Base and Support Widget, or choose from valuable third-party integrations.

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The best ticketing system for teams.

And watch support requests dwindle as your customers help themselves..

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AS SEEN IN…

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A breath of fresh air for customer support

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A help desk on every page of your site (or app)

Our support widget lets your customers get help when they need it most..

Allan loves Groove. Here’s why…

" We’ve tried everything, from Gmail on up to the enterprise level products. Nothing felt right until we found Groove."
Allan Branch of Less Accounting

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The Best Help Desk Software For Small Businesses

4,500 teams trust Groove to help them manage online customer support..

EVERYTHING YOU NEED

Groove gives you everything you need for delivering 24/7 self-service support or making it easy for customers to contact you online, anytime.

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THIRD-PARTY INTEGRATIONS

Enhance your help desk with free integrations to awesome apps like Slack, HipChat, Olark, Zapier and more.

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HOW GROOVE COMPARES

See how we stack up against Zendesk, Desk, Freshdesk and a regular email inbox.

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Empower your customer support team

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Features

Ticket Management

Knowledge Base

Support Widget

Tracking & Reports

Email Integration

Apps & Integrations

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